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Webinar: The Fine Art of Recommendation (ABO CE) ~ 10:00am Pacific/1:00pm Eastern



July 26
10:00 am
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The Fine Art of Recommendation (ABO CE)

Date & Time: Tuesday, July 26, 2022 | 10:00am — 11:00am PT
Presented by: Andrew S. Bruce, LDO, ABOM, NCLE-AC
Independent Optical Consultant, Speaker, Technical Writer at Portland Community College/ABO
Sponsored by: VSP Vision

Course Description:

Patients choose to visit your office because there’s a certain level of trust. They trust you will only recommend the very best; options worthy of your confidence will result in their best possible visual experience. It is, therefore, vital to protect and retain this trust by always living up to these expectations. Making recommendations so they are perceived as such, and not just a sales pitch, is an art; the basis of this course. During this discussion, we’ll present a series of techniques for delivering recommendations to your patients by helping them understand the benefits of such, based on how they report they “use” their eyes.

This course is approved for ABO CE and anyone who attends, is present for the entire presentation, and answers all 4 poll questions will qualify for this credit.


About Your Presenter

Andrew S. Bruce, LDO, ABOM, NCLE-AC, Independent Optical Consultant, Speaker, Technical Writer at Portland Community College/ABO

Andrew S Bruce Headshot• Licensed Washington State Dispensing Optician, Contact Lens Fitting Specialist • Masters in Ophthalmic Optics • Nationally acclaimed speaker and industry consultant • Internationally published technical writer • ABO/NCLE advanced level speaker • AOA approved speaker for paraoptometric continuing education • Adjunct Instructor at Portland Community College for their Optician Assistant Program • Board director and technical education advisor for the Contact Lens Society of America

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